At Cheery Chef, we are committed to providing our customers with the highest quality products and customer service. If you are not completely satisfied with your purchase, we are happy to offer a refund or exchange.

Process for Refund:

• Contact our customer service team at 01843-636441.
• Provide your order number and the reason for your refund request.
• Our team will review your request and provide instructions on how to return the product, if eligible.
• Once the product is received and inspected, we will process your refund, minus any shipping or handling fees, to the original form of payment.

Exceptions:

• Customized products, such as custom cakes, are not eligible for a refund.
• Products that are on clearance or sold as final sale are not eligible for a refund.

Thank you for choosing Cheery Chef. If you have any other questions or concerns, please do not hesitate to reach out to our customer service team.